Last updated: 03 June 2026
DCISN Services UG (haftungsbeschränkt) ("DCISN", "we", "us", "our") operates the DCISN platform available at dcisn.com. Our registered address is Pollux Tower, Platz der Einheit 2, 60327 Frankfurt, Germany.
For privacy-related enquiries, contact us at: info@dcisn.com
We collect the following personal data when you use DCISN:
We use your data exclusively to:
We do not sell your personal data to third parties. We do not use your data for advertising purposes.
When you use the Simon Wright AI agent (Pro and Premium plans), the content of your task, uploaded documents and round feedback may be sent to our AI model provider (DeepSeek) for processing. This data is used solely to generate AI responses within your task and is not used to train AI models.
By activating Simon Wright on a task, you confirm that you have the right to share the relevant content with our AI provider for this purpose.
We process your personal data on the following legal bases:
We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
Task data, decisions and associated responses are retained for the lifetime of the account. Uploaded files are deleted when the associated task or account is deleted. Backup copies may be retained for up to 90 days for security and business continuity purposes.
DCISN is operated from Germany. If you access the platform from outside the EU/EEA, your data may be transferred to and processed in EU-based infrastructure. Where we use third-party service providers outside the EU (including our AI provider), we ensure appropriate safeguards are in place in accordance with GDPR Chapter V.
If you are located in the EU/EEA, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at info@dcisn.com. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority.
We use only essential session cookies required for platform operation — to maintain your login session and CSRF security tokens. We do not use tracking cookies, advertising cookies or third-party analytics.
A single preference cookie (dcisn_lang) is stored to remember your language choice. This cookie contains no personal data and expires after 12 months.
We implement technical and organisational measures to protect your personal data, including encrypted data transmission (HTTPS), hashed password storage, CSRF protection on all authenticated requests and session-based authentication. Access to production data is restricted to authorised personnel only.
We will notify registered users of material changes to this policy via email or in-platform notification. The updated policy will be published at dcisn.com/privacy/ with the revised effective date. Continued use of the platform after notification constitutes acceptance of the updated policy.
DCISN Services UG (haftungsbeschränkt)
Pollux Tower, Platz der Einheit 2
60327 Frankfurt, Germany
Email: info@dcisn.com